Return & Refund Policy

1. Overview

This policy applies to digital products sold via learn.doctormix.com, operated by Doctor Mix Ltd, a company registered in England and Wales.

2. Digital Products (Downloads, Courses, Presets, Sample Packs)

To request a refund, please email: info@doctormix.com

Please include:

• Your full name
• Order number
• The product purchased
• The email address used at checkout

Refunds will be processed to the original payment method.

Refunds may be refused in cases of abuse, repeated refund requests, or evidence of product misuse.

3. Defective or Faulty Digital Content

If a digital product is technically defective, corrupted, or not as described, please contact us. We will, at our discretion:

• Provide a replacement file
• Issue a refund

We supply all products with reasonable care and skill in accordance with applicable consumer law.

4. Contact

This policy does not affect your statutory rights under applicable law.